TanzaLux Safaris Limited ("TanzaLux", "we", "us") respects your privacy. This policy explains what personal information we collect through this website, how we use it, and the choices you have.

Information We Collect

When you use one of our forms — the contact form, trip planner, group-interest form, careers page or newsletter sign-up — we collect the information you choose to submit, which may include:

• Your name, email address and phone or WhatsApp number
• Trip details such as destinations, travel dates, group size and budget
• Any message, question or preference you write to us
• For job applications: your CV/resume and any cover letter or message you provide

We also automatically collect basic technical data through Google Analytics when you browse the site — such as pages viewed, approximate location (country/city level), device type and how you arrived at the site. See ourCookie Policy for details.

How We Use Your Information

• To respond to your enquiry and help plan your trip
• To communicate with you about a booking, quote or job application
• To send occasional updates or offers, only if you've subscribed to our newsletter — you can unsubscribe at any time
• To understand how visitors use our website, so we can improve it

Passport, Visa & Booking Documentation

We do not ask for passport or payment details through this website. Once you decide to book a trip with us, we may separately request passport, visa and other travel-document details by email or WhatsApp, where needed to arrange park permits, flights or accommodation, and to share with the relevant park authorities, airlines or accommodation providers on your behalf. This is handled under ourBooking Terms & Conditions.

Who We Share Information With

We are a small, local Arusha team and do not sell your personal information. We share it only where necessary:

• With hotels, lodges, camps, vehicle operators, airlines and park authorities directly involved in delivering your trip
• With service providers who help us run this website and store enquiry data securely, such as Google Cloud/Firebase
• With Google Analytics, in aggregated/anonymized form, to understand site usage
• Where required by law, or to protect the rights and safety of TanzaLux or our travellers

Data Retention

We keep enquiry and booking information for as long as needed to respond to you, deliver your trip, and meet our accounting and legal obligations, after which it is deleted or anonymized.

Data Security

We use reasonable technical and organizational measures to protect your information, including secure cloud infrastructure. No method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You can ask us at any time to see, correct or delete the personal information we hold about you, or to stop receiving marketing emails, by contacting us atinfo@tanzaluxsafaris.com.

Children's Privacy

This website is not directed at children, and we do not knowingly collect personal information from anyone under 16 without a parent or guardian submitting it on their behalf as part of a family trip enquiry.

Third-Party Links

Our site links to third-party platforms such as Instagram, Facebook, TripAdvisor and Google. We aren't responsible for the privacy practices of those sites — please review their own policies.

Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top of this page reflects the most recent version.

Contact Us

TanzaLux Safaris Limited
Arusha, Tanzania
info@tanzaluxsafaris.com · +255 788 163 855