FAQ
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FAQs
The Frequently Asked Questions (FAQ) section of TanzaLux Safaris
How do I book a safari?
You can book a safari through our website tanzaluxsafaris.com, by contacting us via email or phone, or by visiting our office. A deposit is required to confirm your booking.
What is included in the safari package?
Our safari packages typically include accommodation, meals, park fees, guided tours, and transportation. Specific inclusions will be detailed in your itinerary.
What is your cancellation policy?
Cancellations must be made in accordance with our policy. Some deposits may be non-refundable. Please contact us for more details on specific cancellation terms.
Do I need a visa or vaccinations?
Visa and vaccination requirements vary by country. It is your responsibility to ensure you have the necessary documentation and vaccinations before traveling.
What should I pack for my safari?
We recommend packing lightweight clothing, comfortable shoes, sunscreen, insect repellent, binoculars, and a camera. A detailed packing list will be provided upon booking.
Is travel insurance required?
While not mandatory, we highly recommend purchasing travel insurance to cover cancellations, medical emergencies, and lost baggage.
Can you accommodate dietary restrictions?
Yes, we can accommodate most dietary restrictions with advance notice. Please inform us at the time of booking.
How can I make payments?
We accept payments via bank transfer, credit card, and other secure payment methods. Details will be provided during booking confirmation.
Are your safaris family-friendly?
Yes, we offer family-friendly safari packages. Some tours have age restrictions for safety reasons, so please check with us in advance.
How do I contact customer support?
For any inquiries, you can reach us via info@tanzaluxsafaris.com, phone, or through our website’s contact form. We are happy to assist you!